The Secura app provides South Africans with fast and reliable assistance in times of crisis. Here are 5 great Secura app features you may not be aware of.
1. Transparent service with live-tracking of a dispatched responder.
Once you have requested assistance you can track how far our responders are from you via the app. Our operators can stay on the line with you keeping you updated on what is happening and reassure you until the emergency responders arrive.
2. Secura has a “Medical” and “Security” category to help distinguish your immediate needs.
You can choose either the Security or Medical emergency option within the app. This ensures that your most pressing needs are met be it an ambulance crew or a security team. Our medical response team utilizes over 60 response providers with a network of over 500 EMS vehicles. Additionally, in the event that fire or roadside aid is requested once contact has been made with you, our dispatchers will ensure the relevant service response.
3. Secura allows you to test our responses regularly.
Once in the app you can use the toggle to switch between “Test” and “Real”. Create as many tests as you like at no cost, making sure you always know what to expect in an emergency. We’ll give you an immediate call, however for a “Test” we won’t immediately dispatch a responder. However, if you don’t answer we will send a responder to your location just in case you require assistance.
4. You can store important information in the Secura app.
It’s vital to ensure that in the event of an emergency you have all your critical information in one place. When every second counts we can access your critical information with the app. Store your personal details, medical aid information, blood type, next of kin information, addresses (this can help responders locate you), and your vehicle details in the app. Secura can then relay this information to the emergency services during an emergency if they need it. The information is only accessible to our operators when you request assistance via the app.
5. You can request the “Stand-by-me” option for roadside incidents.
We have a great “Stand-by-me” service feature so you never have to wait alone on the roadside. Should your vehicle break down unexpectedly, you can request assistance and our security team will respond to your location and wait with you until the roadside assistance arrives.
In conclusion, the Secura app provides a powerful solution for safeguarding your family whether you’re working, attending school, or on vacation. Our enhanced mobile panic app is now available for download on Google Play, the App Store, and Huawei App Gallery, offering unmatched peace of mind wherever and whenever you need it.
Secura aims to empower you to feel safe and protected in any situation, thanks to our advanced technology that puts emergency response at your fingertips. Select Secura to ensure your future security and experience unparalleled peace of mind.