FAQ

Most frequent questions and answers

We have coverage in all major metros & sub metros and many outlying areas. We grow our security supply base based on demand. If you would like to find out if there is coverage in your area, please email us.

Download the Secura App from your favourite App store and follow the prompts. You will be asked to input your card details; we will then debit your account with R49 per month automatically.

The cost is R49 per user, per month and there are no additional charges.

We do not offer family packages. If you would like to pay for your family, you may use the same card details on each user’s device.

No, our GPS panic button is a standalone device and can be used independently from your phone.

Go into the Secura App > click on the account tab > click on the toggle button > click deactivate subscription.

Go into the Secura App > click on the account tab > click on the toggle button > click deactivate subscription. You will then activate your subscription again > click online payment, and follow the steps.

We have hundreds of Armed Response companies on our supply base and the closest one will respond to your emergency.

Only Psira registered Armed Response companies are on our supply base.

Yes, we have the ability to dispatch EMS services when needed.

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